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Understanding the AODA: A Primer for

Employers

CVE Articles
CVE Articles
CVE Articles

In an era where diversity, equity, and inclusion are becoming increasingly important in the workplace, it’s essential for employers to understand and comply with relevant legislation. One such legislation in Ontario, Canada, is the Accessibility for Ontarians with Disabilities Act (AODA). This legislation aims to create a barrier-free Ontario by 2025 and requires organizations to comply with accessibility standards to ensure equal access for individuals with disabilities. In this primer, we’ll explore the key components of the AODA and provide guidance for employers on how to comply with its requirements.

What is the AODA?

The Accessibility for Ontarians with Disabilities Act (AODA) was enacted in 2005 with the goal of making Ontario accessible to people with disabilities by 2025. The AODA outlines accessibility standards that organizations must follow to remove barriers and ensure equal access for individuals with disabilities in various areas of daily life, including employment, transportation, goods and services, information and communication, and built environments.

Key Requirements for Employers:

Employers have specific obligations under the AODA to ensure accessibility in the workplace. Some key requirements include:

  1. Accessibility Standards for Customer Service: Employers must develop and implement policies, practices, and procedures for providing goods and services to individuals with disabilities. This includes providing training to employees on how to interact with customers with disabilities and making information about accessibility policies readily available to the public.

 

  1. Integrated Accessibility Standards: The Integrated Accessibility Standards Regulation (IASR) under the AODA outlines requirements for employers in areas such as employment, information and communication, transportation, and built environment. Employers must comply with standards related to accessible employment practices, accessible formats and communication supports, accessible websites and web content, and accessible transportation services, among others.

 

  1. Employment Accessibility: Employers must implement measures to accommodate employees with disabilities and ensure equal access to employment opportunities. This may include providing accessible formats and communication supports during the recruitment process, accommodating employees’ individual accessibility needs, and providing training on accessibility-related policies and procedures.

Compliance and Reporting:

To demonstrate compliance with the AODA, organizations with 20 or more employees are required to submit an Accessibility Compliance Report to the Accessibility Directorate of Ontario every three years. This report outlines the organization’s compliance with the accessibility standards and details any actions taken to address barriers to accessibility.

Tips for Employers:

– Familiarize yourself with the requirements of the AODA and ensure compliance within your organization.

– Develop and implement accessibility policies and procedures tailored to your organization’s needs.

– Provide training to employees on accessibility-related topics, including customer service, accommodation, and disability awareness.

– Consult with employees with disabilities and disability advocacy groups to ensure that accessibility measures meet their needs.

– Regularly review and update accessibility policies and practices to address any emerging barriers or issues.

Conclusion:

Understanding the AODA is essential for employers to create inclusive and accessible workplaces for individuals with disabilities. By complying with the requirements of the AODA and implementing accessibility measures, employers can promote diversity, equity, and inclusion in the workplace and contribute to building a more accessible Ontario for all.

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